Zentuerly Legal & Policies

1. About Zentuerly Pvt. Ltd.

Zentuerly Pvt. Ltd. is a technology and digital services company providing software development, digital solutions, managed services, and productized offerings such as Website Care 360.

This Privacy Policy applies to:

• The official Zentuerly website
• All enquiry, demo, contact, and onboarding forms
• All services and managed offerings operated under Zentuerly
• Communications via email, phone, WhatsApp, or social platforms

2. Information We Collect

3. How We Use Your Information

We use the collected information to:

• Respond to enquiries, demo requests, and support queries
• Provide, manage, and improve our services
• Assign consultants or assistants for service handling
• Communicate service updates, announcements, or important notices
• Improve website functionality and user experience
• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing

Your information is processed based on:

• Your consent (when submitting forms or contacting us)
• Contractual necessity (to provide requested services)
• Legitimate business interests
• Legal obligations under applicable laws

5. Sharing & Disclosure of Information

We may share your information only:

• With internal team members or consultants for service delivery
• With trusted service providers (hosting, analytics, communication tools)
• When required by law, regulation, or government authority

All third parties are bound by confidentiality and data protection obligations.

6. Data Storage & Security

We implement reasonable technical and organizational measures to protect your data, including:

• Secure servers and controlled access
• Role-based access to internal systems
• Secure communication channels

However, no digital system is completely secure, and absolute security cannot be guaranteed.

7. Data Retention

We retain personal and business information:

• Only as long as necessary to fulfill its purpose
• As required by law or compliance obligations
• For legitimate business operations

Data may be securely deleted or anonymized once no longer required.

8. User Rights

You have the right to:

• Request access to your personal data
• Request correction or updates
• Request deletion of data (subject to legal requirements)
• Withdraw consent for non-essential communications

Requests can be made using the contact details provided below.

9. Cookies & Tracking

Our website may use cookies and similar technologies to:

• Improve website performance
• Analyze traffic and usage patterns
• Enhance user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

10. Third-Party Links & Social Media

Our website may contain links to social media platforms and external websites.

Zentuerly is not responsible for the privacy practices or content of third-party websites. Users should review the respective privacy policies of those platforms.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Compliance with Indian Laws

Zentuerly complies with applicable Indian data protection laws, including:

• Information Technology Act, 2000
• IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised "Last Updated" date.

Continued use of our website or services constitutes acceptance of the updated policy.